Terms, Conditions & Disclaimer
Last Updated: 17 October 2024
1. Introduction and contact details
moovafy.co.uk is a website operated by Moovafy Ltd (“Moovafy” and where we use the terms “we”, “us”, “our”). We are a company registered in England and Wales under company number 14908382 and have our registered office at Damson Cottage, South Street, Sheepwash, Devon, United Kingdom EX21 5NA.
Moovafy will be running, from the end of September 2024, a Beta or pilot version of our initial services (marked ‘Pilot’ in a box at the top right hand corner throughout most of our website), which will be conducted in an open live pilot environment. By having access to and using the services provided during the Beta version you acknowledge that you understand that this is a live pilot period and prior to a wider launch. Our aim is to achieve conclusive proof of concept, provide live services to users and identify any unidentified issues. While we intend to continue straight into a wider launch, there is the possibility that we may need to interrupt our services or run in close mode to resolve any issues. Moovafy will update these Terms accordingly to reflect when we are beyond the Pilot version. You also acknowledge that you have read these Terms, Conditions & Disclaimer as well as any other relevant documents that may apply, such as our Privacy policy and any other documents per our website.
While Moovafy will be running a Beta version open to all users, during any close period prior to a launch, the content is only aimed at those users who have been provided with login access; to this extent you guarantee that you will not share any username and password for login or links provided to access the closed Beta environment with any third party. Any third party that is provided or gets hold of such links (including accidentally for instance through a search engine result) or has in their posession any login details that are not meant to be aimed at them should not use such links or any login details without Moovafy’s consent. Any login account for access during this period can be closed at your request and Moovafy Ltd reserves the right to close any login account for access if any terms are breached, if Moovafy considers it necessary for security purposes, and when Moovafy makes the changes to the platform to provide full open access to its services (such as when opening the Beta version) or for any other reason Moovafy may deem relevant to close the account.
We do not provide any estate agency services. Therefore, we are not Estate Agents, Buy Agents, Property Managers or otherwise. Agents signed up to Moovafy operate independently and on their own terms, for which we do not have any involvement, responsibility or liability. Non agent users, please always check with any agents you may engage with. We do not provide advice, guarantees or recommendation either, including on Agents, their services, on prospective buyers, sellers or any other aspect. We do not provide any investment advice either or recommendation or carry out any investment or regulated activity. If you need provision of any regulated services please consult with the relevant regulated providers.
Our aim is to help homebuyers and sellers matchmake by providing a platform that enables the advertisers (who are intended to be prospective buyers, as they warrant) place adverts (“advert/s”, “story/ies”, “listing/s”, “buy listing advert/s”, “ad/s”, “online advert/s”, “buyer advert/s”, “buyer’s advert/s” or similar terms). The adverts, containing the advertiser’s story, will be describing some of the advertisers’ circumstances and what they are looking for. Such adverts are the advertiser’s sole responsibility and will be published online on Moovafy’s website. Meanwhile, Estate Agents or Buy Agents that are signed up to Moovafy and want to get in contact following the advertiser’s advert, will be able to send via Moovafy a message which will include their agent business details (which may include the agent’s first name, last name, business email address and business contact number). By using our services, advertisers consent to receive such messages from Estate Agents and Buy Agents via Moovafy, while Estate Agents and Buy Agents agree for us to send their business details to the advertiser through their message.
Advertisers should notice that we do not provide any guarantees by us (other than publishing their advert) or by any other party. Specifically, we do not guarantee that following the placement of an advert, an advertiser may receive any message or interest from agents or any party, and we do not guarantee that an advertiser will find a match or that we currently have any agents signed up in any areas or provide any other guarantee.
PLEASE DOUBLE CHECK THAT ANY MESSAGES YOU RECEIVE CLAIMING TO BE FROM US COME ONLY FROM A ‘MOOVAFY.CO.UK’ ADDRESS and not from any third party that may be impersonating Moovafy and/or its services. Advertisers will not be asked for any other payment besides an advert placement fee for an extension after the initial free three week period, or to renew an advert after expiry, or for a new advert after the first advert, or for any advert premium feature that may be offered in the future: these payments will take place through a link provided ONLY by info@moovafy.co.uk (please ensure as well for instance that the letter ‘m’ is an ‘m’ and not an ‘r’ and an ‘n’, i.e. ‘rn’). Payment will happen via the payment processor Square. Equally, advertisers will not be requested any further information other than the information they submit for their advert, queries on such information or when they need to make an amendment initiated by themselves (and this will be done only via info@moovafy.co.uk) or in the event that we are required to do so by any competent or legal authority. Estate Agents and Buy Agents will be charged a fee for the messaging service (currently the first five messages after signing up will be free) and the payment method will be specified on sign up. Moovafy will not bear any responsibility or liability for any situation arising from fraudulent activity by any third party.
Following receipt of a message from an Estate or Buy agent via Moovafy, the advertiser (prospective buyer) may then (but is in no circumstance obliged to and it is entirely up to the advertiser’s assessment and decision) contact the Estate or Buy agent. Such contact and any subsequent contact, potential services, contracts, transactions, legal requirements, any advice at any stage, actions or anything else that may happen between the advertiser, Estate or Buy agent and any other party, will take place OUTSIDE Moovafy. Agents operate independently from us on their own terms, please check with them. Moovafy has no involvement or bears any responsibility or liability in any circumstance. Moovafy does not provide any recommendation or advice either at any point. Moovafy will not provide Estate Agents, Buy Agents or any other party, other than required by law, court or a competent authority, with any of the advertisers’ contact details or any other information that is not already on the advertiser’s advert published on Moovafy’s website.
Prospective sellers who are interested in an advertiser’s (prospective buyer) advert, are required to have their property registered with an Estate Agent whom they have instructed independently from us. Further, contact will not be facilitated directly between the seller and advertiser (prospective buyer), but instead, such sellers should speak to their instructed agent, who will need to be signed up to Moovafy in order to send a message to the advertiser (prospective buyer).
Moovafy has no requirement to be and is not part of a redress scheme or have any money laundering supervision or any other identification requirements. Moovafy does not provide any financial services either. Moovafy only provides a platform for advertisers (who will be private persons) of Buy listing adverts to advertise their story and a messaging service for signed up estate and buy agents to send a message with their business contact details to such advertisers via Moovafy.
While Moovafy has no involvement, any role or bears any responsibility or liability in any of the events that may take place after a message is sent by an estate or buy agent to an advertiser, it has been requested, and signed up estate and buy agents agree and confirm by using this service, that the estate agents’ or buy agents’ intention to get in contact with any advertiser is as a reaction to the advert and ONLY for the potential provision of estate agency services, specifically, the buying and selling of residential property (a real estate asset but not in any form that constitutes a designated investment) in the UK and where estate or buy agents see potential opportunities to find a match for what the advertiser is looking for. Also, while Moovafy has no involvement, responsibility or liability in any circumstance, estate and buy agents confirm that they will be clear to any advertisers they may engage with on their services, fees and any relevant terms.
Moovafy offers an initial free advertising period for the first three weeks for the first advert that an advertiser (individually or for their household) may place and then may charge an advert placement fee to advertisers to extend the placement period for an advert on its website; Moovafy may also charge for any new advert after the first advert, for the renewal of any advert and for any future premium features that may be available for the advert (offers, including free adverts, or discounts may apply on these fees – terms, conditions and disclaimer for those will equally apply). Any fee is exclusively for the service of publishing the advertiser’s advert on Moovafy and not any other service. We do not provide any guarantees to advertisers by us (other than publishing the advert on our website) or by any other party.
Signing up for estate and buy agents is currently free (an onboarding fee may apply in future for new sign ups). Signing up to Moovafy is a requirement for estate and buy agents to be able to send a message including their business contact details to the advertiser via Moovafy. Once estate and buy agents are signed up, their first five messages will be free (subject to change in future for new sign ups) and they will pay a fee per message thereafter (this service will be sold in bundles of five messages).
Our fee structures are subject to change depending on the evolution of Moovafy and its business model.
All estate and buy agents that are signed up to Moovafy are required to be members of a government approved property redress scheme, registered with the relevant authority to perform money laundering and any other checks, as required by law, and will be in compliance with any statutory and legal requirements that they must adhere to. We are not responsible for any omission or misrepresentation or breaches by any estate or buy agents regarding their registrations or any other matters and any changes to such status. While we have a questionnaire process for sign up, we do not represent that we provide or perform a vetting service and WE DO NOT PROVIDE ANY GUARANTEES ON ESTATE OR BUY AGENTS OR THEIR SERVICES, TERMS, ETC. Moovafy reserves the right to suspend or cancel an estate or buy agent sign up or not agree to it in the first place at any time for any reason – Moovafy may in its sole discretion provide an explanation, but there is no guarantee or obligation for Moovafy to do so. Estate and buy agents can cancel their sign up at any point with no fee to do so.
In regard to the advertisers, we do not represent that we perform any vetting and WE DO NOT PROVIDE ANY GUARANTEES ON THE ADVERTISERS OR THE INFORMATION THEY PROVIDE OR THEIR GENUINE INTENTIONS, the advert is the advertiser’s sole responsibility.
To contact us, please email: info@moovafy.co.uk
2. Use of our website and services confirms your acceptance of these terms, conditions & disclaimer.
To place an advert you will also be asked again to confirm that you have read and agreed these terms, conditions & disclaimer including the specific ones for advert placement when you submit your request to place an advert. Estate and buy agents signing up to Moovafy and any other users are also bound by these terms, conditions & disclaimer and any other policies that may apply when using Moovafy’s services.
Please read these Terms, conditions & Disclaimer carefully before using Moovafy’s website (the “website”) and Moovafy’s services. By accessing or using our website and services, you (“you” or “the user”) acknowledge that you have read, understood, and agree to be bound by these Terms, Conditions & Disclaimer and any other relevant terms, such as our Privacy policy. If you do not agree to these terms, conditions & disclaimer, do not access or use our website and/or services.
It is your responsibility to regularly check for updates to all our Terms, which may change from time to time.
3. Our Privacy Policy and further policies also apply to you.
Further terms apply to you. Please read our Privacy Policy and any other policy on our website, and refer to any other specific terms that may have been agreed with you.
4. Website information disclaimer
The information provided by our website is for general informational purposes only. While we make every effort to ensure the accuracy of the information presented, we cannot guarantee that the information provided is always accurate, complete, or up-to-date and the adverts’ content are solely the advertiser’s responsibility. We will not be held liable for any errors, omissions, inaccuracies, actions or consequences as a result of the information provided.
5. Territory of audience for the website
Our website is directed to people residing in the United Kingdom. We do not represent that content available on or through our website is appropriate for use or available in other locations.
6. Moovafy’s process and requirements
6.1. Our website aims to provide a place for Buy listing adverts (also referred to as “adverts”, “stories”, “ads”, “buy adverts”, “buyer’s advert”, “online adverts” amongst other similar terms) from advertisers to be published.
Advertisers will be any PRIVATE PERSONS (not a business or collective investment scheme) independently posting with the right to buy residential property (a real estate asset but not in any form that constitutes a designated investment) in the UK, who wish to publish publicly an online advert that advertises their story, which reflects the interest to purchase residential property in the UK. Such advert will be solely the advertiser’s responsibility. Definitions could be subject to change, please continue to refer to our terms for any updates.
The advertiser will publish an advert which we also refer to as their story, reflecting the advertiser’s factual and truthful situation: characteristics and location they are looking for, as well as the advertiser’s vision, requirements and some of the advertiser’s general background and current situation to purchase. Moovafy will charge the advertiser a fee for placing such an advert after the initial free period for the first three weeks of the advertiser’s first advert or for future advert premium features or for advert renewal or new adverts. Such advert time extension, addition of features and renewal or further adverts are optional, there is no obligation for the advertiser to go ahead. Any fee that applies is exclusively for our service in publishing the advertiser’s advert as requested with their story. Please refer to Advert Terms within clause 9. for further important terms.
6.2. The Buy listing adverts are made up of the information submitted to Moovafy by such advertisers (either via the website or through info@moovafy.co.uk) to request the placement of their advert with such information, but we make no guarantees or assurances that these will be accurate, complete, reliable, up-to-date or appropriate for any users of Moovafy’s website and Moovafy’s services. Further Moovafy will not ask the advertiser for further information other than the information the advertisers submit via the website or when they wish to amend their information via initiating contact themselves with Moovafy via info@moovafy.co.uk or in the event that we are required by a legal or competent authority to do so.
6.3. The advertisers expressly confirm that they agree to have the information they submit, except for their last name, email address and telephone number, been made public online after the advertisers have submitted the form provided. The advert they have created with such information will be reviewed and publication is subject to this review. Further the advertisers must make payment of any relevant fee (where it applies, not for the free period) prior to publication. The advertisers’ first name will be published online with their advert (it will appear as can be seen on other listings on the website) unless the advertiser opts out within the form, in which case we will use the advert’s reference number where the first name would have appeared. In regard to our advert review, Moovafy does not represent that such review provides any guarantee or formal vetting on the advert or the individual posting, the advert is the sole responsibility of the advertiser and there is no liability on Moovafy’s part. Moovafy also reserves full rights to take down an advert for any reason at any time. We also continuously make every effort to check our systems and processes and we expect advert publication to go smoothly and not contain any errors or information accidentally published, but we will have no liability where such incident takes place, though we will seek to immediately resolve the issue at the earliest possible opportunity.
6.4. As aforementioned, Moovafy also provides a service to estate and buy agents that are signed up to Moovafy. Signed up estate and buy agents can send via Moovafy one message per advertiser including the estate agent’s or buy agent’s business contact details and reflecting their interest to get in contact with an advertiser, following the advertiser’s advert. The format will be specified to estate and buy Agents on sign up. Following sign up, the first five messages will be free of charge (subject to future change) and estate and buy Agents will subsequently pay a fee per message they wish to send thereafter (this service will be sold in bundles of five messages).
Advertisers consent to receive such message from estate and buy agents via Moovafy, for which Moovafy will have no liability, responsibility or accept any claims in any event. We also specifically do not guarantee to advertisers that they will receive any interest or find any match or that we have agents signed up in any areas.
Advertisers are not obliged to contact any estate or buy agent, this will be entirely on the back of the advertiser’s assessment of the estate or buy agent and/or any other factors advertisers consider relevant and it will be solely the advertiser’s decision; Moovafy does not provide any advice of any kind and, amongst other considerations, there may also be other estate or buy agents signed up or not to Moovafy that could be relevant to the advertiser.
ANY CONTACT BETWEEN THE ADVERTISER AND AN ESTATE OR BUY AGENT AFTER THE ESTATE AGENT’S OR BUY AGENT’S INITIAL MESSAGE WILL TAKE PLACE OUTSIDE MOOVAFY. AGENTS OPERATE INDEPENDENTLY FROM MOOVAFY AND WITH THEIR OWN TERMS, PLEASE CHECK WITH THEM.
Advertisers’ contact details will not be provided to estate or buy agents or any other party, other than required by law or a relevant authority. Any event taking place after the estate agent’s or buy agent’s message including, amongst others, contact between advertisers, estate agents, buy agents and any third party, services, contracts, transactions and anything else will take place outside Moovafy; Agents operate independently from Moovafy. Moovafy is not involved, does not provide any estate agency services, advice or recommendation of any kind and bears no responsibility or liability in any circumstance in respect to any of those potential services, actions and events.
6.5 While Moovafy has no involvement, estate and buy Agents acknowledge and confirm under these terms, conditions & disclaimer that their intention to send a message will ONLY be, as a reaction to the advertiser’s advert, for the potential provision of estate agency services, specifically, the buying and selling of residential property and where an estate or buy agent sees potential opportunities to find a match or potential match for what the advertiser is looking for.
6.6 The advertisers (prospective buyers, individuals or household) can only place and have one advert live at any one time and will need to wait until the expiry of the advert to place a new advert. The advertiser can request an amendment to the advert, which will take effect subject to review by Moovafy or, if the advertiser wishes to place an entirely new advert before expiry, the advertiser will need to have the existing live advert taken down to be able to place a new one, for which a placement fee will be due. The advertiser will be charged too a placement fee after the expiry of an advert if they wish to place a new advert. When an amendment requested by the advertiser becomes effective, Moovafy at its discretion may reflect on the advert the date of the update as the advert date, but this will not affect the timings in regards to when a period starts and ends (for example, an advert starting on 1 June may be updated on 10 June; the advert date may then be amended to 10 June but the advert expiry for a 3 week period will still be 22 June).
6.7. During the course of the process to publish a Buyer listing advert or via enquiries to Moovafy through info@moovafy.co.uk, we may receive personal data and information from users, which may be public or not. Users give their consent to Moovafy to have such information. All users including advertisers, should read our Privacy Policy in regard to treatment of data as well as these terms, conditions & disclaimer and any other relevant terms per our website or any individual terms between Moovafy and any party if applicable. The following points are also noted:
i. Moovafy will not provide estate or buy agents or any party, other than required by law or a relevant authority, with personal data from advertisers (except, as previously mentioned, for the advertiser’s first name, unless opted out, and any other data within the advertiser’s public listing which the advertiser has consented to) and/or personal data from any users or any other information regarding or from an advertiser besides what the advertiser has published on Moovafy’s website as agreed by the advertiser, which will be publicly available.
ii. In all cases, Moovafy requires Prospective Sellers who may be users of the website and are interested in any adverts, to have in place an agent whom they have instructed to sell their property independently from us. Prospective sellers are then asked to speak if they wish to their agent if they see an advert they are interested in. Advertisers will only receive via Moovafy a message to get in contact from agents (not the Prospective Sellers directly) and further, from agents who are signed up to Moovafy.
iii. Signed up estate and buy agents will have provisions to lawfully cover any engagement with advertisers and to provide any services to them, as well as for the sharing of personal data if this situation arises and is consented. Estate and Buy Agents will duly perform compliance with any duties required by law and regulation.
6.8. Signed up estate and buy agents are also strictly required to be members of a government approved property redress scheme, registered with the relevant authority for money laundering supervision and to perform any other registrations, legal and compliance duties they may need to perform. As such, Moovafy reserves full right not to proceed with or to suspend or cancel at any point a sign up if such conditions or other terms per any individual agreement are not met, breached or for any other reason. Moovafy may in that case in its sole discretion provide an explanation, but Moovafy offers no guarantee or obligation to do so.
7. Advertising fees, non refundable once an advert is published, discounts and offers
Currently there is no cost to place an advert for the first three weeks (counted starting on the date such advert goes live for the first time) for the first advert that an advertiser (individual or household) may place. The current cost (subject to change, which will be duly communicated) to extend the period for a further three weeks after the initial free period or any three week extension or to renew the advert at expiry or place another advert (always for a three week period) after the first one is £20 each time a new three week period applies (extension, renewal, new advert after the first advert). Moovafy is planning to include premium features in future, which may also be subject to charge and such fees will be duly explained when they are available. Moovafy may offer from time to time, generally or individually, discounts or offers, including the possibility of free adverts, on any advert fees. Any charged price does not include VAT (Moovafy is not currently VAT registered), which will be added if applicable at the appropriate rate when relevant. Any fee will have to be paid by the advertiser prior to the advert being published (or extended or renewed) and the advert fee rates may be subject to change, which will be updated per our website and terms. Advertisers may also use vouchers to claim discounts to place an advert outside the initial free period for the first advert if any such vouchers are available, provided to them and following any conditions that may apply to the vouchers. Any fee is NON REFUNDABLE once the advert is published on Moovafy’s website. Any fee is exclusively for our service in publishing the advert with the advertiser’s story as requested, making it visible on our portal, and it is not for any other services or provides any guarantees. Specifically we do not guarantee or provide a guarantee on behalf of any other party in any circumstance that an advertiser will receive any interest from any party, find any match or anything else other than publishing the advertiser’s advert.
During our Pilot version, we are offering adverts posted on or before 12 October 2024 for FREE for a period of 6 weeks, rather than 3 weeks. The full terms, conditions & disclaimer apply to these adverts as for any advert on our portal. There may be other discounts or offers separately available at the same time or any other time, but only one offer or discount will be available for use to any individual or household at any one time in any circumstance and once an offer or discount is used no other discounts or offers can be used by the same individual or household for a period of 12 weeks. In all cases any individual or household can only have one advert live at any one time, as is the case for any advert.
8. Signing up Fee to Estate and Buy Agents. Non refundable messaging service Fee (non refundable bundle cost). No involvement with estate agency services. No involvement or ability to negotiate or vary any services on behalf of Estate or Buy Agents.
Moovafy offers a messaging service to Estate Agents, currently with the first five messages free of charge after sign up. Following those five initial free messages, a current fee of £20 will be charged to Estate and Buy Agents per advert. Rather than paying message by message, it will be instrumented in bundles of five messages providing five credits at a cost of £100 per bundle. The messaging fee rate is subject to change, which will be duly updated per these terms, and the bundle cost accordingly. Moovafy is currently not registered for VAT and VAT will be added at the relevant rate if and when applicable. Bundles will be bought prior to delivering a message to the advertiser once the Agent has run out of free messages and/or message credits and each bundle will provide the estate or buy Agent with five credits to send five messages for five different adverts. The message credits must be used within six months of purchase.
To be clear, only the initial message from estate or buy agent to advertiser is sent via Moovafy. Any subsequent message or contact will take place OUTSIDE Moovafy, as the parties see fit. Agents operate independently from Moovafy.
We operate a NO REFUND policy once the bundle is sold, including for unused credits. As explained further below, we do not guarantee that an agent will receive any contact back from an advertiser after sending a message and we do not provide any guarantee, other than delivering the message to the advertiser.
Moovafy does not currently charge a sign up onboarding fee, sign up is currently free, but this may be subject to change in future for new sign ups and such fee would apply per branch. Moovafy has no involvement, authority or ability to negotiate or vary any services or the terms of the services or enter any contract, charge or receive any fees on behalf of estate or buy agents. Agents operate independently from us and Moovafy does not provide any estate agency services, advice or recommendation and is not involved at all in any event that may follow the sending of a message by an estate or buy agent to an advertiser – all Moovafy does is to relay the message from the agent to the advertiser.
Estate and Buy Agents can cancel their sign up at any point with no fee to do so. Moovafy reserves the right to cancel or suspend sign up of an estate or buy agent at any point too without any liability on our part.
9. Advert terms
Introduction, advertiser’s responsibility, content, licencing, application, acceptance and contract
9.1. The specific terms within this clause 9. apply to any adverts that are placed and/or amended until that advert expires or is cancelled or removed. However, please notice that some terms may continue to apply. We kindly request you take your advert down when/if you are no longer searching for property prior to the end of any three-week period. This is to keep advert information as fresh and time accurate as possible. There can only be one advert live per advertiser (individual or household) at a time, please refer to clause 6.6 for further clarification on this matter.
9.2. All other terms within these Terms, Conditions & Disclaimer as well as our Privacy Policy and any other policy on our website apply indefinitely. The adverts are specifically for the purpose of advertising your interest in the purchase of residential property only, where you are a private buyer independently posting and residential property is a real estate asset but not in any form that constitutes a designated investment.
The content of the adverts is the sole responsibility of the advertiser, Moovafy shall bear no responsibility or liability in any circumstance.
Equally, you are granting us and our affiliates, and successors a worldwide licence, non-exclusive, royalty-free, fully-paid (at no cost to us in any circumstance at any point), transferable and sub-licensable over the content that will be publicly published in your advert and that you provide to us, including any images. This licence provides us with worldwide rights to use such content, reproduce, modify, adapt, publish, prepare derivative works of, distribute, publicly perform and publicly display throughout the world in any media in order to provide and promote our Services, for instance publishing it on Moovafy’s website (please refer as well to subsequent sections below on the advert terms).
9.3. The advertiser must be a private advertiser, not a business or collective investment vehicle. Adverts will be for the purpose of buying residential property only, which will be a real estate asset but not in any form that constitutes a designated investment.
9.4. By placing an advert with your story, you also accept these specific terms within clause 9. on top all other terms within our Terms, Conditions & Disclaimer and Privacy Policy and any other terms that may apply.
9.5. The advertiser agrees and accepts again all these terms, conditions & disclaimer including the specific ones for the advert when submitting a form to publish an advert and a contract is formed between the advertiser and us once the advertiser receives a confirmation email that the advert has been published and is therefore live for the relevant period of time. Each advert has a separate severable contract attached to it.
Process and guidelines
9.6. To initiate the advert placement process, the advertiser will submit factual and truthful information to Moovafy via our website for the purpose of placing an advert with their story to buy residential property of certain characteristics as well as some details of the advertiser’s situation as a buyer.
9.7. The advertiser agrees to act lawfully, honestly and truthfully and that the information supplied will be factual, real, accurate, complete, up-to-date, not offensive, their own information and not in the name of any other individual (to avoid confusion, a private person may publish an advert representing their household – family or couple for instance – where such intention is genuine).
The advertiser also has the option to choose an image or icon for their listing and they warrant that if they do so, such image will be appropriate, decent, compliant with our terms and any relevant regulations and not infringe any copyright or any third party rights. Moovafy reserves the right to remove any content from the advert or the advert in its entirety at any time. Moovafy may in its sole discretion provide an explanation in such instance, but offers no guarantee and will have no obligation to do so.
9.8. Once Moovafy receives the advertiser’s information, reconfirmation of acceptance of our terms, conditions & disclaimer and any other terms, and payment of any applicable advertising fee is made (following the provided payment link via the info@moovafy.co.uk email address. Square will be the payment processor), and subject to any issues encountered with the information supplied and the review by Moovafy, Moovafy will publicly publish the advert on its website.
Any advertising fee is exclusively for the service of publishing your advert on Moovafy. It is for any other service and does not provide any guarantees of any kind.
9.9. Once the information is submitted and terms confirmed this will be considered the point when an order is made by the advertiser to place an advert (“order”), and Moovafy, subject to a satisfactory check of the information submitted and payment of the order (if applicable), will aim to publish the advertiser’s advert at the earliest opportunity and within 24 hours of receipt of payment or of the order itself where no payment is required (in the case of the initial three week free period for the first advert for instance), although we do not give any guarantees in regard to the final timescale for publishing.
9.10. As soon as the advert is published, subject to any delay, error or unforeseen circumstance (IT issue for instance) for which Moovafy will have no responsibility, the advertiser will be sent a confirmation email indicating that the advert is published, live on Moovafy and this is the point when a contract is formed.
9.11. The advert will be live for a period of three weeks (advertising fee applies if it is not the first advert by the advertiser), which can be optionally extended (advertising fees apply) for a further three weeks. Unless the advertiser notifies us earlier of their intention to remove the advert before the end of the relevant period (three or six-week), we may delete the advert at the end of such period (“expiry”) or earlier should there be a reason to do so. We will have no liability in any event where we are unable to publish the advert uninterruptedly, for example due to a server issue or website maintenance work. If the advertiser wishes to continue advertising, the advert will need to be renewed for a further three weeks (advertising fee will apply, while it remains the same contract as the advert is the same) or a new advert will need to be placed (for three weeks), for which an advertising fee and new contract will apply. Moovafy will indicate on the listing the date the advert was originally placed, a new advert will show a new date.
9.12. Adverts must comply with all applicable legislation and regulation, use the English language and not be in any way offensive, discriminatory or inappropriate in any fashion.
Cancellation, Termination, No Refund after advert publication, Deletion/Removal and Continuation
9.13. No moneys will be reimbursed for any advertising fee after the advertiser has been sent the confirmation email confirming that the advert has been published (including publication extensions or payments for premium features) and is live, including for any cancellation (ours or yours) or deletion/removal prior to the end of the relevant live period, unless we have breached our contract.
9.14. Moovafy provides you, the advertiser, with a digital advertising package. By submitting your information, agreeing to our terms, conditions & disclaimer and paying any advertising fee where relevant you are requesting Moovafy to publish your advert within the statutory 14-day cancellation period afforded to consumers. Moovafy will have fully performed our service once your advert goes live on Moovafy. This means that you will lose the right to cancel your advertising package once the advert is live and you will not be entitled to a refund where there has been any fee payment if you wish to remove all or any part of your advert. We will also have no liability in any event where we are unable to publish the advert uninterruptedly, for example due to a server issue or website maintenance work.
9.15. We have the right not to publish your advert if we encounter any relevant issues. We also have the right to terminate the contract with you and remove an advert at any time, for which we will duly provide notice, although we will have no obligation to provide an explanation. In such latter situation where we remove your advert, we may provide you (but are under no obligation and do not guarantee), at our own discretion, with a refund for the unexpired part of the contract, unless we terminate the contract with immediate effect for any of the following reasons:
i. breach of a term or any part of these terms;
ii. if in our reasonable opinion, you have been abusive or your conduct in the buy listing advert has caused a third party complaint;
iii. any competent law enforcement or compliance authority instructs, advises or recommends to us to take down any of your adverts and/or suspend the delivery of services to you.
9.16. As stated before, you can request to remove an advert at any time, for example to avoid unwanted new approaches or when you are no longer searching, but no refunds will be given unless you cancel your advertising package due to our breach of contract. You can also request amendments, which will take effect subject to Moovafy’s review and for which we will have right of refusal. When an amendment requested by the advertiser becomes effective, Moovafy at its discretion may reflect on the advert the date of the update as the advert date, but this will not affect the timings in regards to when a period starts and ends (for example, an advert starting on 1 June may be updated on 10 June; the advert date may then be amended to 10 June but the advert expiry for a 3 week period will still be 22 June).
9.17. If the advertiser wishes to continue advertising after the end of the relevant period, the advertiser shall extend with payment of a fee (for each three week extension) or create a new advert when desired following the process again from the start, for any new advert after the first advert, for which a placement fee will be due and a new contract will be formed.
Privacy considerations, no responsibility or liability on Moovafy’s part, content and warranties by the advertiser
9.18. Moovafy has conceived the process making every attempt so that the private advertisers remain as anonymous as possible and as desired by the advertiser, other than having the advertiser’s first name publicly published, which the advertiser agrees and consents to and confirms again when submitting the form. The advertiser can also opt within the form not to have their first name publicly published, in which case we will use the advert’s reference number where the first name would have appeared.
The advertiser also understands and is content with the fact that its content may be viewed by anyone worldwide. The advertiser should be aware of this and takes responsibility when inputting information to be published on their advert.
Moovafy has also conceived the process in such fashion that it is up to the advertisers whether they want to initiate contact with any of the agents that may send a message to them.
We shall have no responsibility or liability in any circumstance for any event in which anonymity and privacy is not achieved, for example when the advertiser is identified just by their first name and some of the information on the advert, or when the advertiser has included information on the advert (including any image) that could reveal their identity or the advertiser has told members of the public, agents or family or friends or anyone else that they are advertising on Moovafy or the advertisers have informed anyone of their intentions to buy a specific type of property and their circumstances, which may allow other users to identify who they are – these are just some examples and there may be many other applicable instances.
Adverts, which are exclusively the responsibility of the advertiser, must not disclose any information, including personal information other than their first name as agreed (unless opted out within the form), that the advertiser does not wish to disclose publicly and Moovafy shall bear no responsibility for any issue in this respect, including where an error may accidentally happen and information is displayed in error, which Moovafy will seek to correct as soon as possible.
9.19. Adverts must not impersonate any person or misrepresent the advertiser’s profile, background, situation, their intentions or affiliation with any person or company.
9.20. Adverts must not, other than solely in relation to the interest in the purchase of a type of property which is the subject of the advert, contain any advertising, promote any goods or services, contain any financial promotion, contain links or spam, contain any content or views unrelated to the buying of residential property, drive traffic to another website or notify users of a promotion not approved by Moovafy or otherwise attempt to make a commercial gain, commit any wrongdoing or render us with any potential liability, for which we will have no responsibility in any circumstance.
9.21. In the event that issues are encountered by Moovafy when the information is submitted or highlighted to Moovafy after an advert is published, including complaints, initiated by a legal or regulatory body, due to technical reasons, errors, a breach of our Terms, conditions & disclaimer or otherwise, we reserve the right to remove any relevant content (including any image or else) from an advert, to remove an advert in its entirety from Moovafy or not to publish it at all in the first instance. We will have no obligation to provide an explanation and no liability or responsibility for any such issues.
9.22. If you need to amend your advert, please contact us on info@moovafy.co.uk
9.23. When placing an advert, the advertiser warrants that:
i. they are over the age of 18, they have the right to buy residential property in the UK, to publish the advert and its content and will be acting lawfully; they will also be private buyers and not a business or collective investment vehicle;
ii. the advert will be the sole responsibility of the advertiser;
iii. the advertiser will not act fraudulently and will only submit information (including any image for the advert if they wish to upload an image) that is genuine, supported with evidence, in line with our terms that you have agreed, decent, not offensive, lawful, which does not infringe any contract or copyright, only for the purpose of buying residential property and that it is factual and a true and accurate representation of the property they wish to buy and their situation;
iv. the advertiser is the advertiser, the content is their responsibility, Moovafy bears no responsibility and the advert should be compliant with the British Code of Advertising Practice and any other codes under the general supervision of the Advertising Standards Authority;
v. the publication of the advertiser’s advert by us will not breach any contract, infringe any third party rights, render us liable to any proceedings and/or cause a detriment to our reputation;
vi. the advertiser will not submit any virus, malicious links and/or corrupted data when submitting information to us;
vii. the advertiser explicitly acknowledges that Moovafy is not responsible for any claim or issue that may arise at any point following the placement of an advert, including after the advert’s expiry or removal.
Mechanics of advertising fee payments, no guarantees
9.24. Payment for any adverting fees is expected to be made by following the supplied payment link from the info@moovafy.co.uk email address for the relevant fee at the time (any vouchers or discounts will be added if applicable as well as VAT when Moovafy becomes VAT registered, the advert or features may also be offered as a free or discounted service occasionally), following the completion and sending of the form requesting the placement of an advert by the advertiser that is not a first advert or following the request to extend an advert after the initial free three week period for the first advert or to extend for three further weeks after the expiry of any extension for a first or non-first advert by the advertiser (this may also be called renewal) or following the request of premium features when these are available.
Please notice the link will ONLY be provided via an email from info@moovafy.co.uk and sent to the email address provided on the form sent to Moovafy by the advertiser. The payment processor will be Square.
While we expect the payment process to go smoothly, Moovafy will check that the payment has been received without issues and will follow up with the advertiser who is placing an advert otherwise. Please ignore any emails or contact that do not come from info@moovafy.co.uk (check the spelling very carefully, for instance that an ‘m’ is an ‘m’ and not an ‘r’ and an ‘n’ typed together, and watch out for any abnormal requests) or any requests that ask for any payments at all in any form and any amount.
We do not accept any liability for any loss or damage to you incurred as a result of you making a payment to us or any other party, as a result of a third party or their systems or your systems, including any virus that could be affecting your device, or if you are the victim of any hack or fraudulent activity by any third party that may or may not be impersonating Moovafy Ltd. and / or its services.
As previously explained, any advertising fee is solely for the service to publish the advertiser’s advert. We do not provide any guarantees by us (other than publishing the advert on our website) or on behalf of any party. Specifically, we do not guarantee that an advertiser will receive any interest or message from any party, find a match or anything else.
Rights, obligations, copyright and advert content liability
9.25. We shall act with reasonable care, skill and in a professional and timely manner in regard to the digital advertising service package we provide and we shall use our best efforts to remedy any issue that may arise.
9.26. We are not responsible for the content of the advert. The advertiser agrees it is their sole responsibility, including any image the advertiser may upload for their profile. As such, they agree that they shall be responsible for any losses, expenses or any costs incurred by us caused by an issue arising from the advertiser’s content containing inaccuracies, untrue statements or unlawful information, amongst other reasons.
9.27. You agree that any questions and complaints regarding an interest in a type of property, location or anything else advertised by you or your situation as a buyer or anything else in your advert will be your responsibility only and that we do not have any liability in this or any other regard.
9.28. In the event of any error or important omission in an advert that we become aware of, we may at our sole discretion either amend the relevant part of the advert or remove the advert in its entirety and, at our sole discretion, refund or adjust the charges. No refund, amendment or adjustment to the charges will be considered particularly where in our sole opinion, the error or omission does not materially detract from the advert or where it arises as a result of incorrect or inadequate information provided by you.
9.29 The advertiser explicitly gives Moovafy permission to publish their advert online and grants Moovafy worldwide rights over the material published in the advert to use it worldwide without incurring in any circumstance in any liability, breach or infringement of copyright or of any kind, or any cost at any point.
Data considerations
9.30. You should read this section together with our privacy policy. Most terms herein are mentioned throughout these Terms, conditions & disclaimer too. We take security very seriously and would like to explicitly explain the terms and policies below for your clarity.
9.31. By submitting information to place an advert through us, you are requesting that your advert appears on Moovafy. This means that the advert and all information contained within it can potentially be viewed by all persons with internet access throughout the world. You consent to the publication of your data in this way.
9.32. We will only communicate with you in the first instance using our email address info@moovafy.co.uk and you confirm you consent and are happy to receive messages via Moovafy from estate and buy agents which will include their business contact details, as well as messages from Moovafy itself and contact in future.
9.33. You acknowledge and agree that by placing an advert with us, you will provide us with and we will collect from you certain personal data relating to you when you submit your information (e.g. first name, last name, phone number, email address and any other that you may add to your advert information). Your last name, phone number and email address will not be published online, but your first name will where you consent to (unless you opt out within the form) and we will also publish any other information considered personal data which you enter within any of the other form fields, which you consent to publish when you submit your advert for publication; personal data will be processed in accordance with our Privacy Policy and may be used for a number of purposes (as further detailed in our Privacy Policy) and which may include the prevention and detection of fraud, assisting with police investigations and/or enquiries and/or complying with statutory and regulatory obligations. Our Privacy Policy can be found on our website and we advise you to read it.
Advert limitations, Buy agents and business advertising
9.34. These Terms, Conditions and Disclaimer relate to the advertising of interest to buy residential property (a physical real estate asset) by private buyers ONLY. Under Moovafy’s current model we do not provide the advertising package to any businesses or collective schemes or any investment vehicles. We do not provide either an advertising package for non residential property or residential property in any form that is a designated investment. We do not engage in any fashion with financial promotions and we do not operate any investment scheme. We do not provide any advice including investment advice or recommendation or carry out any investment or regulated activity. If you need provision of any regulated services please consult with the relevant regulated providers.
9.35. If you are a buy agent acting in the course of your business, you are currently not permitted under any circumstance to place any advert and/or otherwise pass yourself off as a private buyer. We do not currently offer business advertising.
9.36. The Consumer Protection from Unfair Trading Practices Regulations 2008 imposes a general prohibition on traders in all sectors from engaging in unfair commercial practices with consumers. Specifically, they protect consumers from unfair or misleading trading practices and ban misleading omissions and aggressive sales tactics. Users should be able to tell whether an advert comes from a buy agent, business, private buyer directly or otherwise. It is your responsibility as the advertiser to comply with the Regulations.
9.37. We may, in our sole discretion, remove any advert that has been placed as private which we reasonably believe has been placed by any business acting in the course of a business or any other party that is not private. In such circumstances and without prejudice of any other actions, you will not be entitled to any refund for the advert in question (where a fee has been applicable), you may be charged an administration fee by us and you will be responsible for any potential claims.
10. Moovafy’s responsibility for loss or damage. Agents operate independently from us. No guarantee on Estate or Buy Agents or their services or involvement in any potential fees they may charge. No guarantee on the advertisers or the information they provide. Agents’ requirements.
10.1. We do not exclude or limit in any way our liability to you where it would be unlawful to do so.
10.2. We are not responsible for any damages or losses or any liability that may occur as a result of using or the inability to use our website, our services, any content displayed on our website, submitting any information via the website or to info@moovafy.co.uk directly; as a result of any message from an estate or buy agent sent via Moovafy, any estate agency service, fees proposed or charged or any service provided by an estate or buy agent signed up or not to Moovafy (WE DO NOT PROVIDE ANY ADVICE, ANY ESTATE AGENCY SERVICE, NOR ANY GUARANTEES ON ESTATE OR BUY AGENTS OR THEIR SERVICES OR POTENTIAL FEES THEY MAY CHARGE) or any service provided by any other third party; as a result of any AML (Anti Money Laundering) or identity check requirement that any other party may have (Moovafy is not required to and does not perform such checks and WE DO NOT PROVIDE ANY GUARANTEES ON THE ADVERTISERS OR THE INFORMATION THEY PROVIDE either) ; as a result of any purchase, sale or transaction that may arise from contact between advertisers and estate or buy agents or any other party, or as a result of any action, communication, activity, fraudulent activity by a third party (for example impersonating Moovafy and/or its services), loss or damage due to IT, computer viruses, hacking or anything else that may take place following the placement of an advert on Moovafy’s website, making a payment to Moovafy using any payment link or otherwise, and/or the engagement between users or any other third party and any actions taken by any user or third party following a buy listing advert being posted in our website and any message sent via Moovafy by an agent to an advertiser.
10.3. All estate and buy Agents that are signed up to Moovafy are required to be members of a government approved property redress scheme, registered with the relevant authority to perform money laundering and any other checks, as required by law, and will be in strict compliance with any statutory and legal requirements that they must adhere to. All estate and buy Agents acknowledge that they will be very clear on any fees they may charge for their services and will clearly inform and agree with advertisers such fees and relevant clauses; Moovafy has no involvement at all in any such services. We are not responsible for any omission or misrepresentation or breaches by any estate or buy agent regarding their registrations or any other matters and any changes to such status. While there is a questionnaire during sign up, we do not represent and we do not provide a vetting service and we do not provide any guarantees on estate or buy agents or their services. Moovafy reserves the right to suspend an estate or buy Agent sign up or not agree to it in the first place at any time for any reason.
10.4. If you are an estate or buy agent, we do not provide any guarantees on the advertisers or the information they provide, we do not perform any identity checks and we will not be liable for any loss of profits, sales, business or revenue; business interruption; loss of anticipated savings; loss of business opportunity, goodwill or reputation; issues or claims arising in regard to any advertiser or any advert, including for example due to any identification matters, error, omission or misrepresentation by advertisers; lack of response by any advertiser, resulting business after sending a message or any event or circumstance that takes place after asking Moovafy to deliver a message to an advertiser; or any indirect or consequential loss or damage of any kind, including for example due to fraudulent activity by a third party when making a payment for a bundle.
11. No involvement, no guarantee to advertisers of contact from Estate or Buy Agents, no guarantee to Estate or Buy Agents of contact back in reply from advertisers, no guarantee of property sale or purchase to any party or any other guarantee.
We are not involved in any transaction or any event following the publication of an advertiser’s advert (other than relaying any message from a signed up estate or buy agent to an advertiser), or any event that takes place following a message by an estate or buy agent to an advertiser or any event other than an agent’s message that happens as a reaction to an advertiser’s advert.
We do NOT guarantee that by using our website or placing an advert, any interest through messages by estate or buy agents (or in any other form) will be received for sure by advertisers or that estate or buy agents will be contacted by the advertisers after sending a message to them. We do NOT guarantee that an advertiser (prospective buyer) will find a match in any circumstance, for example that an advertiser will find or buy the match or potential match they are looking for, EVEN after contact by an agent highlighting what the agent may believe to be a match or potential match. While we are currently inviting agents to sign up within our local areas of Devon and Cornwall and will look to expand, we do not represent or provide any guarantees that we have agents currently signed up in any areas. We do not provide any guarantee on the advertiser to the agent either. We do NOT guarantee either that a user will sell a property in any circumstance, for example one that they believe fits a Buyer’s listing advert and could be a match or potential match. WE DO NOT PROVIDE ANY GUARANTEE OF ANY KIND ON BEHALF OF ANY PARTY EITHER.
We do not perform any estate agent services including finding a Seller or a Buyer or property for any user and we do not provide any guarantees to advertisers on the estate and buy agents that may send messages to them or guarantees on their behalf. Agents operate independently from us on their own terms, please check with them in all circumstances. We are not instructed by Buyers or Sellers or receive in our current business model any fees by estate or buy agents other than the fee for our messaging service which we describe in these terms.
Equally, we do not guarantee to estate and buy agents that advertisers, prospective Buyers or Sellers with whom they attempt to initiate contact on the back of an advertiser’s advert will result in any contact back at all, property transactions and, we are not involved in any transaction, contact, advice, recommendation or negotiation. We will just deliver the messages of signed up agents to advertisers regarding adverts they are interested in.
Our role is solely to provide a platform on which advertisers can advertise their interest in a particular type of property and/or location and their situation via the advert with their story, while estate and buy agents may react to such adverts because they see opportunities to find a match or potential match for what the advertisers are looking for and they may wish to provide estate agency services to those advertisers. Estate and buy agents signed up to Moovafy may in that instance send a message to the advertiser via Moovafy with their business contact details – all Moovafy does then is to publish an advert and to relay the message from the estate or buy agent to the advertiser and nothing else, we provide no guarantees.
To confirm again, we do not represent to advertisers that Moovafy has agents currently signed up in any areas at all. We are at present inviting agents to sign up within our local areas of Devon and Cornwall, with plans to then expand further. In all cases, nonetheless, any advertising fee is wholly and exclusively for the service of publishing the advertiser’s advert with their story, not any other services and again WE DO NOT REPRESENT THAT ADVERT PLACEMENT AND/OR ANY ADVERTISING FEE (DISCOUNTS AND OFFERS MAY APPLY) PROVIDE ANY GUARANTEES AT ALL BY MOOVAFY (other than publishing the advert on Moovafy) OR BY ANY OTHER PARTY.
12. No involvement with any property sale or purchase or any other transaction or negotiation
Moovafy does not perform any estate agency services and does not provide any advice or recommendation of any kind. To be completely clear, if any user, after using Moovafy’s website or Moovafy’s services, is successful or unsuccessful in executing a property transaction or any transaction, whether you are a Buyer, Seller or Estate or Buy Agent or otherwise (any other user) and whether you have used Moovafy’s website and services or not, Moovafy will not be involved in any way with such property sale or purchase or other transaction, or lack of transaction and will not be liable or responsible under any contract for any property transaction or any other transaction or negotiation or contact and activities or lack of any of them that any party might enter into or not or the result/s of any such transaction or negotiation or contact and activities.
13. SUMMARY: We are not Buy Agents or Estate agents or Property Managers (we do not provide any estate agency services) or provide any advice, recommendation or guarantees.
We only provide a digital advertising package for advertisers to place their advert, to post their story, and we help homebuyers and sellers matchmake effectively by providing advertisers and Agents signed up to Moovafy with a platform which allows the latter to react to adverts from advertisers (prospective buyers). Such reaction takes the form of agents sending a message to the advertisers highlighting their interest to get in contact. There are no guarantees of any kind by us or any party, other than we will publish an advertiser’s advert (subject to terms) and deliver the message from the signed up agent (subject to terms).
Release from any claims
By using our website, any services by Moovafy and submitting any information via the website or to info@moovafy.co.uk , you agree to release us from any and all claims, damages, or losses that may arise, amongst others, from your use of our website, services, submission of any information to the website or to info@moovafy.co.uk , from a buyer listing advert publication, from any contact started or action or result, or lack of, after receiving a message from an estate or buy agent via Moovafy; that may arise from any communications or lack of with any estate or buy Agent or any other party outside Moovafy, from making a payment to Moovafy, from any third party hack or fraudulent activity that any user may be the victim of, from the result of any estate agency service (which Moovafy does not provide, has any responsibility for or perform as a business in any case) or from any interaction between any parties after a buy listing advert or from the failure or success to receive messages from estate and buy agents or the failure for estate or buy agents to be contacted back by advertisers or the success or failure to enter into or complete a property transaction or any transaction and any resulting matters following any transaction or negotiation that may arise.
14. Material on our website, including Moovafy’s posts. Restrictions
14.1. We are the owner or the licensee of all intellectual property rights in our website, and in the material published on it. Those works are protected by copyright laws and treaties around the world. We reserve all such rights.
14.2. Such licence to use material includes the contents per Moovafy’s posts published either on this website and/or in any social media page by Moovafy, such as Linkedin or Instagram or Facebook (Meta), amongst others. Permission (directly or indirectly) has been provided for any information or image coming from third parties to be published on Moovafy’s website or Moovafy’s social media royalty-free, at no cost in any circumstance at any point now or in future. Clause 14.1. applies.
14.3. ‘Moovafy helping homebuyers and sellers matchmake’ is a trademark of Moovafy Ltd.
14.4. You must not use any part of the content on our website for commercial purposes without obtaining a licence to do so from us or our licensors.
14.5. You must not use our website, services and products to develop a similar or competing product or service. You must not modify or create derivative works of our products and services either and you should not interfere with or circumvent any of these terms. We reserve the right to take any relevant action if you do.
14.6. Without prejudice of any other action, if you breach these terms of use, your right to use our website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
15. Third party links, resources and messages from Estate and Buy Agents
15.1. Our website and services may contain links to third-party websites or resources and Moovafy may send messages from Estate and Buy Agents to advertisers.
15.2. These links and messages are provided solely as a convenience to you and do not constitute an endorsement or guarantee of the quality, accuracy, absence of viruses, or reliability of the information or services provided by these third parties, their websites and resources or any other guarantee.
15.3. We are not responsible for any content, products, or services provided by these third parties (usually Estate and Buy Agents or social media websites), their websites and resources, and we make no representations or warranties about the suitability, reliability, availability, timeliness, or accuracy of any content, products, or services provided by these third parties, their websites and resources.
16. Linking to our website
16.1. You may link to our home page, provided you do so in a way that is fair, legal, compliant with our terms and guidelines and does not damage our reputation or take advantage of it.
16.2. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
16.3. If you wish to link to or make any use of content on our website beyond our home page and as set above, please contact us via email at: info@moovafy.co.uk .
17. Suspension, withdrawal or transfer of our website and operation
17.1. We do not guarantee that our website, or any content on it and services, will always be available, be uninterrupted or terminated. We may suspend or withdraw or restrict the availability of all or any part of our website and services for business and operational reasons. We may also transfer our operation to a third party. We will try to give you reasonable notice of any suspension, withdrawal or transfer.
17.2. You are also responsible for ensuring that all persons who access our website through your internet connection are aware of these terms of use and other applicable terms, and that they comply with them.
18. Viruses
18.1. We do not guarantee that our website will be secure or free from bugs or viruses.
18.2. You are responsible for configuring your information technology, computer programmes and platform to access our website. You should use your own virus protection software.
18.3. You must not misuse our website by knowingly introducing viruses, trojans, worms, logic bombs or any other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our website, the server on which our site is stored or any server, computer, mailbox or database connected to our website.
18.4. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our website will cease immediately.
19. Changes to these terms and our website
We reserve the right to modify these Terms, Conditions & Disclaimer at any time as well as to modify the website itself. By continuing to use our website and services after we post any changes to these Terms, Conditions & Disclaimer, you acknowledge and agree to be bound by the revised terms.
20. Governing law and disputes
If you are a consumer, please note that these terms of use, their subject matter and their formation, are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.
If you are a business, these terms of use, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.
If we fail to insist that you perform any of your obligations under these Terms, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations.
21. Our trade marks
As afore stated, ‘Moovafy helping homebuyers and sellers matchmake’ is a trademark of Moovafy Ltd. You are not permitted to use our trade mark without our approval.
22. Contact
For any more information regarding these Terms, Conditions & Disclaimer, please reach out to info@moovafy.co.uk