Frequently Asked Questions
What is Moovafy?
We are not Agents, we are a platform that helps the Moovafy community of homebuyers, sellers and agents connect in a deeper, more meaningful way by sharing stories rather than stats. We help you tell the story of your home in your words.
Our Story
Rewind a few years, our second house sale had fallen through. We were tired, stressed and overwhelmed. We had yet again planned our new life, but again that dream wasn’t to realise. After wiping away our tears, we went back to the drawing board, we visited online portals and estate agents and waited patiently until we were under offer again. Fortunately it was third time lucky a few weeks later and this time the right match came through a local buyer who loved the idea of buying off another young family. Our stressful experience catapulted us to dig deep into ways to improve the whole process. It was only after the dust of renovations and our new life settled in Devon, that a seed idea was born. In that moment in time, as a homebuyer and seller, what did we really need? It was a sense of empowerment, a way to showcase our dream lifestyle and our home in a deeper, more meaningful way, especially amongst all the listings and viewings that often felt clinical. We also wanted to be able to tell our home’s unique backstory. That was truly the missing piece of the puzzle for us.
Polly & Jorge @ Moovafy
Feedback
Recent testers and visitors have said of our Beta platform and concept: “….this is such a brilliant concept!”, “Keep up the great work, it’s all looking such beautiful quality which definitely catches my eye”, “…love what you guys are establishing!”.
Pricing
At present, as we are still in testing mode, there are no fees.
We are a community based platform which means that we focus on bringing people together to accomplish a common goal. Anyone can share their homebuyer and seller backstory and the platform is open to the public. You do not need to join the community but by sharing your stories, you become a part of it.
Agents who want to interact within the community need to register, currently free.
I am part of the community now, how can Moovafy help?
Buyers and sellers in Moovafy’s open community can share their unique homebuying and selling stories which are published on Moovafy. Everyone in the community can see the stories, including agents. And this is how the connection builds, via the unique human touch portrayed in those stories that pull the right buyer, seller and agent together for each journey.
So, does Moovafy put buyers and sellers in direct contact?
Moovafy does not put buyers and sellers in direct contact. Contact details for buyers and sellers are not shared, nor with agents.
Then, how can potential connections prosper?
In short, agents that are business members of the community can send messages with their contact details via Moovafy to the users sharing their story. When agents are part of the community, they can even assist with properties that are off-market. Moovafy can also provide a link to a seller’s public property listing from their agent’s site when this is available. Then it is entirely up to buyers and sellers to follow independently and directly with the agent. That is when a connection may materialise, via agents.
How can I share my story?
It’s very simple! Just fill in the form to share your story as a buyer or seller. We will receive it, it will be reviewed and once approved it will published. We aim at doing this in the fastest possible way. You can find out more about it in our terms. Agents can also post on behalf of their listed buyers and sellers when they have their consent to do so.
How will I receive any messages?
If an agent wishes to send an email to a buyer or pre-seller looking for an agent (not to sellers already with an agent), we will send it to you. You will receive an email only from the info@moovafy.co.uk email address. The agent will not know your details, but the agent’s details will be on the email we send you, so you can follow if you wish independently and directly with them in an standard fashion.
We will work on future automations of this process as the platform grows, so for instance you may be able to receive these messages and notifications directly on the platform.
What stage is Moovafy at?
We’re currently focusing on growing our community and have just started a free trial for our Beta platform, our aim is to start small and keep it as personal and unique as possible.
Where does Moovafy operate?
Moovafy is aimed at buyers, sellers and agents in the UK. We are starting with a focus in the South West of the country, where we are based, and want to progressively expand nationwide.